Information on policies, procedures and contacts help in liaisoning with regulatory or administrative bodies and identifying business and investment opportunities nationally & internationally through Market and Finance sections. Comprehensive databases for information on Clusters, location-wise or product-wise; BDS Providers for ICT, Marketing, Design, Finance and Training; and Company Database for cluster level search for organizations. Government policy framework at the state and central level influencing the developmental growth paradigm of the MSMEs are presented through pertinent Acts, Policies, Schemes, Agreements and other important reports and documents. National and international ICT initiatives, explanation of basic ICT tools like ERP, CRM, SCM and Project Management are covered in this section along with e-commerce for Indian SMEs and the new regime of e-governance and e-finance. Tools to facilitate assessing the feasibility of new projects, optimizing excess capacities / orders, finding business and business partners and even locating the companies on detailed cluster maps along with Income Tax Calculator, Online Forms and Cargo Tracker all provide invaluable convenience.
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How to Analyse your ICT needs
E-Finance
E-Commerce
Improving Business Performance:Role of ICT in SMEs
 
ICT, E-business And SMEs
 
Export Of Services: Hype Of High Potential? Implications For Strategy-Makers
 
ICT for Development
 
Enterprise Development and Information and Communication Technologies : Supporting "ICT Flyers"
 
Business Information Networking - A Tool to Sustainable Industrial Development
 
Information & Communication Technology (ICT) for Enhancing Competitiveness of SMEs
 
ICT Adoption and Competitiveness of SMEs in Canada and Central America
 
Building Competitive Advantage for the Online Retailer
 
E-Commerce Readiness for SMEs in Developing Countries: A Guide for Development Professionals
 
Lessons From The ICT Project Implementation Experiences
 
ICT For SMEs - Hardware, Software (Including Open Source), Human Ware And The Internet
 
Why Should Countries Embed ICTs into SME Policy
 
Indian Experience on Promoting Business and Technology Incubation for Improved Competitiveness of Small and Medium-Sized Industries through Technological Developments
 
When Do SMEs Benefit From E-Commerce in an Industrial Cluster?
 
"Roadmap for SMEs to Become a Global Player through ICT"
 
SMEs as ICT Users – Standardisation Perspective
 
Improving Sector Performance through Indicators and Benchmarking
 
Strategic Use of ICT By SMEs
 
Information and Communication Technology (ICT) for Development of Small and Medium-Sized Exporters in Latin America: Colombia
 
E-Commerce Training with Small-Scale Entrepreneurs in Developing Countries: Some Findings
 
A Value Based Assessment of the Contribution of the Information Technology to Firm Performance
The Mobile Internet and Small Business: An Exploratory Study of Needs, Uses and Adoption with Full-Adopters of Technology by J. Van Akkeren and D. Harker
ERP System in e-business Age

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MSME E-Competitiveness

Micro, Small and Medium Enterprises (MSMEs) are very important contributors to GDP, exports and employment in India.

While large enterprises have the financial and technical resources to invest in ICTs and reap the resulting benefits, the same is not possible in case of MSMEs. In some cases large Indian enterprises have attained world-class scales and efficiencies but MSMEs continue to lag behind their global counterparts. Unless the MSME sector proactively embraces ICT and realises its benefits, India, as an economy, is unlikely to achieve its true potential.

Attaining competitiveness is a major challenge faced by Indian MSMEs. ICT can play a very important role in making MSMEs globally competitive.  Many studies have proven that a higher level of ICT penetration and utilisation by MSMEs makes them more competent and productive. The ICT use has very positive impact on MSMEs working in different sectors, be it Pharma, Textile, Automobiles or any other sector. However different sectors are at different levels of E-readiness and differ in ICT acceptance.

In general, the state of ICT adoption by Indian MSMEs is far from encouraging and is one of the major handicaps in their path of becoming globally competitive. A majority of the MSMEs are still in the nascent stages of ICT adoption. The foremost reason being their lack of knowledge about the business performance improvement potential of ICT.   

The focus is on adopting best practices to exploit the opportunities provided by ICTs to improve performance and visualize a “digital SME” in the process characterized as:-

·         An MSME whose products and services are predominantly digital;

·         An MSME which uses digital methods as the primary means of carrying out core operations - marketing, sales, service etc (e.g. a pure dot com);

·         An MSME that exploits the benefits of digital methods to a significant extent.

Project Vikas

Project Vikas supported by NMCC and Microsoft  was started in February 2006 with the objective to promote the successful adoption of Information and Communication Technology (ICT)  by micro, small and medium-sized enterprises in India and contribute to their competitiveness.  

In this section, you will find the experiences and work done for the Information and Communication Technology (ICTs) under project VIKAS in 25 MSME clusters. The Programme is currently implemented in 6 clusters. In implementing VIKAS, strategic partnerships have been established with cluster level associations and national level institutions. Project VIKAS  facilitates the progressive process of investing in information and communications technologies (ICT); applying them to transform business processes like market research, production, finance and management; improving firm management and technical skills; and transacting business with other businesses, governments and manufacturing units by better use of ICTs.

Cluster E readiness Assessments

Under project VIKAS as a first step cluster e readiness studies are conducted to understand the different pressure points in the value chain where ICT can improve the competitiveness of MSMEs. So far the following studies have been completed:

·         Tirupur Knitwear Garment Cluster

·         Pune Auto Component Cluster

·         Ahmedabad Pharmaceutical Cluster

·         Agra Leather Cluster

·         Chennai Auto Component Cluster

·         Ludhiana Textiles and Garment Cluster

·         Noida General Engineering Cluster

·         Noida Textiles and Garments Cluster

Pursuing activities in the sectors/ areas of manufacturing, at the cluster level the programme is implemented by Apex Cluster Development Services (ACDS) a Delhi based cluster development consulting company.

News from clusters

·         E readiness centre at Tirupur to be inaugurated soon

·      Presentations by PWC on Business Processing Mapping in Pharmaceutical Cluster Ahmedabad on 24 April 2006

·         Seminar on CRM for Pharmaceutical companies held in Ahmedabad on 24 April.

·         SME days celebrated at Pune, Tirupur and Delhi in December 2006

 
 
 
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